Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

unified + can't get the sent folder out of the drafts folder

  • 4 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cvelardi

more options

Never had this problem before now.

Using Windows 10 and the latest version of Thunderbird.

Thunderbird set to Unified and all properties are set properly (Drafts, Templates, Sent, etc.). For some reason, in the Drafts folder section, it not only lists all email account draft folders, but also a sent folder for one of my emails accounts, which I cannot remove. The property settings do not show that folder checked off yet it is still there.

Never had this problem before now. Using Windows 10 and the latest version of Thunderbird. Thunderbird set to Unified and all properties are set properly (Drafts, Templates, Sent, etc.). For some reason, in the Drafts folder section, it not only lists all email account draft folders, but also a sent folder for one of my emails accounts, which I cannot remove. The property settings do not show that folder checked off yet it is still there.

被采纳的解决方案

RESOLVED - What I ended up doing was to remove the account in question from Thunderbird and reinstall it and that fixed the problem.

定位到答案原位置 👍 0

所有回复 (4)

more options

Start at the beginning. Do all your folders appear where they should in all folders mode?

If yes;

  1. Go to the troubleshooting information on the help menu and click the open button in the profile folder entry.
  2. Close Thunderbird (shut it down completely)
  3. In the window file manager window that opened open the mail folder.
  4. Now locate the "smart mailboxes" folder and delete it.
  5. Restart Thunderbird.
more options

Hello Matt - thank you for the instructions, but it didn't help.

After all was completed, the sent folder still showed up in the drafts folder while in Unified.

Another strange thing is that all email accounts in the Drafts folder just have the account name, but this one account, we will call it xyz.com, shows as Drafts - xyz.com and Sent - xyz.com.

Not sure why Sent - and Drafts - are there, but all settings for that account seem fine.

I even double checked the Drafts folder by right clicking on Drafts > Properties and made sure that only the Draft boxes are checked and that is all okay. There is no Sent boxes checked yet the Sent shows up for the xyz.com account.

more options

In addition to my last post I also noticed that when in Unified, if I click on the Drafts folder I see all the draft emails from included accounts. The sent emails from that xyz.com account are not visible, but if I click on the Sent folder in the Drafts folder I do see the emails there.

more options

选择的解决方案

RESOLVED - What I ended up doing was to remove the account in question from Thunderbird and reinstall it and that fixed the problem.