为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

After update to 60.8.0 this morning Thunderbird is downloading multiple duplicate copies of old messages.

  • 1 个回答
  • 1 人有此问题
  • 10 次查看
  • 最后回复者为 Toad-Hall

more options

After a Thunderbird update this morning to 60.8.0 Thunderbird is downloading multiple duplicate copies of old messages. The account is set up as POP3 and to leave messages on the server for 21 days. These are the same settings that have been used for at least the last five years.

After a Thunderbird update this morning to 60.8.0 Thunderbird is downloading multiple duplicate copies of old messages. The account is set up as POP3 and to leave messages on the server for 21 days. These are the same settings that have been used for at least the last five years.

所有回复 (1)

more options

re :downloading multiple duplicate copies of old messages.

Are these messages older than 21 days? If you logon to webmail account via browser are those old messages in the Inbox?

It is possible that the 'popstate.dat' file is corrupted or the Inbox is corrupted.

Move all good wanted emails out of the Inbox and put them into other suitable folders for storage. Delete all other unwanted emails. When Inbox is empty: Right click on 'Inbox' and select 'Compact' Empty the 'Trash' Empty 'Junk' Right click on 'Junk' and select 'Compact'

Exit Thunderbird. Access profile: If Windows OS, it is usually here: C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\

In 'profile name' folder : click on 'Mail' folder click on pop mail account name folder delete 'popstate.dat' file

Start thunderbird.

A new 'popstate.dat' file will be created. The popstate.dat file keeps a copy of what has been downloaded so that it does not download again. So starting Thunderbird with a new popstate.dat file means it will download everything that is currently in the server Inbox. But it should only do it this once.

Please report back on results.