Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Google websites unresponsive on Firefox (gmail, drive, maps...). Pictures/clip art don't load. Click sensitivity offline.

  • 5 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 ezjmiller

more options

"Next" button unresponsive on any Google login page. No icons on google maps. No response to click.

"Next" button unresponsive on any Google login page. No icons on google maps. No response to click.

所有回复 (5)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Unfortunately did not solve my problem. I do however appreciate your response; thank you

more options

ezjmiller said

"Next" button unresponsive on any Google login page. No icons on google maps. No response to click.

EDIT: Gmail's about page is also completely blank. attached.

more options

Hi ezjmiller, In Options -> Privacy & Security -> Cookies and Site Data do you have Google added to Manage Permissions and is set to Block? If so, remove this entry.

more options

Hi Cheese, thanks for your response. Google is in fact not added to this list, which is clear of any entries.

Updated a more detailed account of my issues at https://support.mozilla.org/en-US/questions/1265120