为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Facebook keeps crashing says not responding all day long.all other sites work fine

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 WMagicModel

more options

tries to load then its a dark gray screen locks up there have to end firefox in task manager its running like 6 tasks and over 2 million k of memory

tries to load then its a dark gray screen locks up there have to end firefox in task manager its running like 6 tasks and over 2 million k of memory

所有回复 (3)

more options

Let's start with; Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

more options

It started after i did a spyware removal. it did load now i just left it alone for like 6 min and it loaded but still intermittent freezes.ive tried all the known fixes pop up blocker graphics accelerator ect ect.strange problem ive deleted add on's tried everything.

more options

Hi jerrysroadservice,

Sorry to hear you are having issues with accessing Facebook's website. Here is an article about troubleshooting issues with Facebook :

Fix problems with Facebook games, chat and more {link}

Did you try checking other browsers to see if you could connect?

If so, I would also check to see if any firewall is causing this issue with connectivity with Firefox :

Configure firewalls so that Firefox can access the Internet {link}

If malware is an issue make sure your operating system is up to date and take a look at this article for further suggestions : Troubleshoot Firefox issues caused by malware {link}

Hope this helps