Hi Rich, Firefox 69 switched from a proprietary Firefox print dialog to the standard Windows dialog, so you really should be able to see all your printers. With PrimoPDF selected, could you try pressing the Home and/or End keys to move the selection to the beginning/end of the list to see whether they are there, but just not within the viewable area?

One other thought: Could there be a permission-related reason that Firefox shows PrimoPDF but not "real" printers? Hmm, I don't know how to investigate that.

firefox cannot see wifi brother printer 5 feet from me. pc sees it. everywhere it is fine but firefox cannot see this printer when i try to print from gmail web based email. def. firefox issue.

I use 4 different browsers and Firefox is the only one I can't print from. I've been able to search printers on all the other browsers to add and print.

Hi donw1362, this thread is on the verge of its six-month auto-lock. Can you start a new question using the following link:

https://support.mozilla.org/questions/new/desktop/fix-problems

Once there, scroll down past suggested links to continue with the form (or open them in new tabs to avoid losing your place).