为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

"Choose user profile" window comes up as empty/blank (no content)

more options

I have my Firefox (Developer Edition 71.0b4) shortcut setup to display the "Choose User Profile" window when I start it. (Since I maintain both a personal and work profile.) Lately whenever I start this window comes up completely blank, with no content inside it at all, although the Choose User Profile title is still present. This prevents me from selecting a profile and starting Firefox.

To get around the problem, I close that blank window, wait a bit, and try launching the shortcut again. Often I have to try 3-4 times before it works.

This problem had existed on a previous version of Firefox (sorry didn't note version then), but seemed to get fixed with an update several months ago. Now the problem has returned.

I will try to attach an image later, but can't do so now while Firefox is running.

I have my Firefox (Developer Edition 71.0b4) shortcut setup to display the "Choose User Profile" window when I start it. (Since I maintain both a personal and work profile.) Lately whenever I start this window comes up completely blank, with no content inside it at all, although the Choose User Profile title is still present. This prevents me from selecting a profile and starting Firefox. To get around the problem, I close that blank window, wait a bit, and try launching the shortcut again. Often I have to try 3-4 times before it works. This problem had existed on a previous version of Firefox (sorry didn't note version then), but seemed to get fixed with an update several months ago. Now the problem has returned. I will try to attach an image later, but can't do so now while Firefox is running.

所有回复 (2)

more options

Attached is a screenshot of the blank window.

more options