为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Is there any way to retrieve deleted logins and passwords in synch?

  • 2 个回答
  • 2 人有此问题
  • 5 次查看
  • 最后回复者为 mattinmn71

more options

Removed password and logins on a computer I am giving away and now they are missing on my other computer also. I realize now that I should have just unsynched and signed out of firefox on the old computer.

Removed password and logins on a computer I am giving away and now they are missing on my other computer also. I realize now that I should have just unsynched and signed out of firefox on the old computer.

所有回复 (2)

more options

Hi mattinmn71, unfortunately, Firefox doesn't keep backups of the critical files

  • logins.json
  • key4.db

But you might be able to recover earlier versions from Windows 10 in one of the following ways:

First, set Windows to show hidden files and folders:

https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Deleted File Recovery

A tool like Recuva can recover some erased files. This could be useful to track down recently removed files.

The usual path for a Firefox profile is:

C:\Users\your-user-name\AppData\Roaming\Mozilla\Firefox\Profiles\

Individual profile folder names have a random portion, like

d39tx201.default-release

Can you find any recently deleted logins.json and key4.db files? Probably key4.db wasn't changed by the deletions, so if you can only find recent logins.json files, that would still be good news.

Shadow Copies

You can use a utility program to search inside restore points to try to locate an old file that's usable. (Please do NOT try to use the built-in Windows System Restore for this because you probably would lose data.)

Download and run one of these two programs:

Within the most recent restore point shown in the program, you can explore along this path to see whether you can find a shadow copy of your profile:

\Users\your-user-name\AppData\Roaming\Mozilla\Firefox\Profiles\

You can export logins.json/key4.db files to a convenient location such as your currently live desktop.

Any luck?


Once you have files to try, you can drag-and-drop logins.json on a Firefox tab to view its contents. Normally the site are readable and passwords are gibberish. Usernames may or may not be readable. Anything promising?

more options

Thanks for your quick response. I was hoping this was not the case.