为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I forgot my master password and cannot reset it.

  • 3 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 ExTeeP

more options

Hey. I use firefox developer edition. https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it I read the article and the link provided in the article does not solve my problem. file not found. https://prnt.sc/qebuyi but https://prnt.sc/qebx5l

Hey. I use firefox developer edition. https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it I read the article and the link provided in the article does not solve my problem. file not found. https://prnt.sc/qebuyi but https://prnt.sc/qebx5l

被采纳的解决方案

Hi ExTeeP, I can explain that one. In the Developer Edition, XUL files have been removed. Please use the following URL:

chrome://pippki/content/resetpassword.xhtml

If you're still having trouble, please let us know.

定位到答案原位置 👍 1

所有回复 (3)

more options

Did you try to remove logins.json and key4.db in the profile folder ? The key4.db file store the master password and logins.json stotres the encrypt logins.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (root location).

more options

选择的解决方案

Hi ExTeeP, I can explain that one. In the Developer Edition, XUL files have been removed. Please use the following URL:

chrome://pippki/content/resetpassword.xhtml

If you're still having trouble, please let us know.

more options

Thanks. Both ways of the method helped :cool: