为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Logged out of sync and LOST ALL PASSWORDS

  • 1 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 cor-el

more options

Was mysteriously logged out of sync on desktop for no reason, so had to log back in (had to reset password). logins.json.corrupt file was located but it was EMPTY! Where are all my passwords? Why is FFX this bad that it just disappears all my logins for no reason? This is unacceptable! How is this possible?

I still have the logins on my android phone, and I turned off sync to make sure they don't get wiped (I noticed the sync on the tablet also wiped my logins once I got back into the broken desktop sync). So how the heck do I now xfer the logins from android to desktop????

Once I recover my pwds, I am dropping FFX for good. This is bad. The most important feature is broken, and it's a fatal flaw.

Say what you like about Chrome/Google, but they've never managed to just wipe my entire sync history like this.

Was mysteriously logged out of sync on desktop for no reason, so had to log back in (had to reset password). logins.json.corrupt file was located but it was EMPTY! Where are all my passwords? Why is FFX this bad that it just disappears all my logins for no reason? This is unacceptable! How is this possible? I still have the logins on my android phone, and I turned off sync to make sure they don't get wiped (I noticed the sync on the tablet also wiped my logins once I got back into the broken desktop sync). So how the heck do I now xfer the logins from android to desktop???? Once I recover my pwds, I am dropping FFX for good. This is bad. The most important feature is broken, and it's a fatal flaw. Say what you like about Chrome/Google, but they've never managed to just wipe my entire sync history like this.

所有回复 (1)

more options

You can try this extension to check what data is stored on the Sync server.