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详细了解

.docx attachments open with winzip instead of word

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 PattiWagen

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This started happening today. I tried to open a .docx attachement and it opened with winzip. I checked the default programs in Windows docx files opens with word. I changed the attachment part of thinderbird, and make all docx files open with word. I restarted thunderbird. The .docx file still opens with winzip. I can't find any way to inquire with winzip. maybe I will have to ininstall it.

This started happening today. I tried to open a .docx attachement and it opened with winzip. I checked the default programs in Windows docx files opens with word. I changed the attachment part of thinderbird, and make all docx files open with word. I restarted thunderbird. The .docx file still opens with winzip. I can't find any way to inquire with winzip. maybe I will have to ininstall it.

被采纳的解决方案

Yay! I couldn't find help/troubleshooting open folder, so I went to appdata/roaming/thunderbird/profiles/xxxxxxxxxxx.default and found handlers.json . Sure enough there was winzip so I renamed the file. When I restarted thunderbird, I could not find winword in the list of options. I finally found it in c:\program files\microsoft office\root\office16\winword.exe and that was installed 2/15/20. It looks like this is a windows problem. I paid for automatic updates for office, and when it upgraded itself from office 15 to office 16, it did not tell the other apps about the directory change from office15 to office16. Thanks for your help. It took a bit of sleuthing, but I fixed it.

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所有回复 (2)

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Help/Troubleshooting, click Open Folder to open the profile folder, close TB. Open handlers.json in a text editor and search for winzip. If for some reason it's found, rename handlers.json, restart TB, open a docx attachment, and define the helper app as Word. Instead of choosing from the list, click Other.. and Browse to winword.exe.

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选择的解决方案

Yay! I couldn't find help/troubleshooting open folder, so I went to appdata/roaming/thunderbird/profiles/xxxxxxxxxxx.default and found handlers.json . Sure enough there was winzip so I renamed the file. When I restarted thunderbird, I could not find winword in the list of options. I finally found it in c:\program files\microsoft office\root\office16\winword.exe and that was installed 2/15/20. It looks like this is a windows problem. I paid for automatic updates for office, and when it upgraded itself from office 15 to office 16, it did not tell the other apps about the directory change from office15 to office16. Thanks for your help. It took a bit of sleuthing, but I fixed it.