为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Website fails to load in Firefox iOS, but works in Firefox Focus iOS

  • 2 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 FfxFan

FfxFan
FfxFan
more options

Hi All,

Using Firefox on iOS (iPhone) the website below fails to load. However, it loads fine in Firefox Focus on my phone, as well as in Firefox on my iPad. Any ideas what I can try to get this to load on my phone?

Things I’ve tried: Private Browsing tab, Re-installing Firefox, Signing in and out of Sync, Turning the shield on and off.

Here are the steps to recreate: 1) Go to https://www.partnersfcu.org/, 2) Type in anything in the username field (ex: "test"), 3) Click the "LOGIN" button, 4) https://partnersonlinebanking.partnersfcu.org/OnlineBanking/AOP/Password.aspx fails to load with the attached error

Any help would be appreciated!

UPDATE: I believe this may be related to the User Agent String that Firefox in iOS is using. See the following StackOverflow post: https://stackoverflow.com/questions/60609174/user-agent-ios-iphone-in-firefox Interestingly, Firefox uses "'CPU OS" while Firefox Focus uses "'CPU iPhone OS" as described in the post. Is there anything that can be done about this?

Hi All, Using Firefox on iOS (iPhone) the website below fails to load. However, it loads fine in Firefox Focus on my phone, as well as in Firefox on my iPad. Any ideas what I can try to get this to load on my phone? Things I’ve tried: Private Browsing tab, Re-installing Firefox, Signing in and out of Sync, Turning the shield on and off. Here are the steps to recreate: 1) Go to https://www.partnersfcu.org/, 2) Type in anything in the username field (ex: "test"), 3) Click the "LOGIN" button, 4) https://partnersonlinebanking.partnersfcu.org/OnlineBanking/AOP/Password.aspx fails to load with the attached error Any help would be appreciated! UPDATE: I believe this may be related to the User Agent String that Firefox in iOS is using. See the following StackOverflow post: https://stackoverflow.com/questions/60609174/user-agent-ios-iphone-in-firefox Interestingly, Firefox uses "'CPU OS" while Firefox Focus uses "'CPU iPhone OS" as described in the post. Is there anything that can be done about this?
已附加屏幕截图

由FfxFan于修改

所有回复 (2)

Andrew
Andrew
  • Moderator
more options

Hello,

The phone number you saw or received earlier is a scam. Please do not attempt to call that number. If you have made contact with them, please see Avoid and report Mozilla tech support scams.

I am able to reproduce the issue you are experiencing on iOS 13.3.1. I would recommend filing a bug at https://bugzilla.mozilla.org. Please follow this: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html while doing so.

If it has to do with user agent, you can also report the issue at https://webcompat.com/

Thanks

FfxFan
FfxFan 提问者
more options

Thanks Andrew. I had previously posted on Web Compat, but now have created a bug on bugzilla as well. For anyone else following along, here's the bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1625581