为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I cannot get to www.yahoo.com

  • 4 个回答
  • 2 人有此问题
  • 14 次查看
  • 最后回复者为 aki66

more options

I am using Firefox v75.0; I am not sure exactly when I updated to this version. I have a Yahoo bookmark on my Firefox toolbar. For about the past week, I have not been able to get to Yahoo when using that bookmark. If I open a new tab and type www.yahoo.com in the address bar, the page remains blank. I did have some Yahoo tabs already open from weeks ago; if I refresh any of those tabs, I then get a blank page instead of the expected refreshed Yahoo content. If I use "manage cookies and site data" to search for Yahoo, then "remove all shown", then I can access Yahoo. I don't wish to have to do that every time that I want to access something on Yahoo. I have no trouble with any other sites, just Yahoo. Suggestions? Thanks in advance

I am using Firefox v75.0; I am not sure exactly when I updated to this version. I have a Yahoo bookmark on my Firefox toolbar. For about the past week, I have not been able to get to Yahoo when using that bookmark. If I open a new tab and type www.yahoo.com in the address bar, the page remains blank. I did have some Yahoo tabs already open from weeks ago; if I refresh any of those tabs, I then get a blank page instead of the expected refreshed Yahoo content. If I use "manage cookies and site data" to search for Yahoo, then "remove all shown", then I can access Yahoo. I don't wish to have to do that every time that I want to access something on Yahoo. I have no trouble with any other sites, just Yahoo. Suggestions? Thanks in advance

被采纳的解决方案

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

定位到答案原位置 👍 0

所有回复 (4)

more options

did you clear all the cache and try it again? clear your cookies as well and then try

由aki66于修改

more options

I did. Clearing the cache and delete all cookies, I can then get to yahoo, but I don't want to have to do this every single time that I want to access something on yahoo. Sometimes it's minutes between attempts, and I have to clear everything.

more options

选择的解决方案

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options