为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I keep getting the same email over and over again from 5/9 and am receiving no new emails.

  • 1 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 sfhowes

more options

Hi, I keep getting the same email from 5/9 every time I open up Thunderbird and do not receive any other emails. I can access my emails on my phone but not on my pc so I know it has something to do with Thunderbird. I have been using Thunderbird for over two years on this same pc and then two days ago this started happening. I have not added anything new (including antivirus programs). I did go in and delete the previous popstate.dat files. There were four, one that said popstate.dat, popstate-1.dat, popstate-1.dat.msf and the one I left. You can see my email folder below: Thanks for any help.

Hi, I keep getting the same email from 5/9 every time I open up Thunderbird and do not receive any other emails. I can access my emails on my phone but not on my pc so I know it has something to do with Thunderbird. I have been using Thunderbird for over two years on this same pc and then two days ago this started happening. I have not added anything new (including antivirus programs). I did go in and delete the previous popstate.dat files. There were four, one that said popstate.dat, popstate-1.dat, popstate-1.dat.msf and the one I left. You can see my email folder below: Thanks for any help.
已附加屏幕截图

所有回复 (1)

more options

Open the account in webmail and delete the offending message, and empty Trash and Spam/Bulk.

https://support.mozilla.org/en-US/questions/1158670