为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Yahoo mail

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Ankit Kumar

more options

Today for the first time, my BT Yahoo mail would not open and BT states to check log in details. All seem correct and new password application along with restarts shows the same message. I contacted BT and they say everything is working but will upscale to their Boffins. I can get into my mail now via other browsers but NOT FIREFOX. What is causing this in FIREFOX?

Today for the first time, my BT Yahoo mail would not open and BT states to check log in details. All seem correct and new password application along with restarts shows the same message. I contacted BT and they say everything is working but will upscale to their Boffins. I can get into my mail now via other browsers but NOT FIREFOX. What is causing this in FIREFOX?

所有回复 (1)

more options

First, a common problem that users encounter with Yahoo! mail is that Yahoo changed their server. If you are using an old bookmark or old home page address to access your mail, try using this more general address so that if your server changed, you get redirected to the new servers:

https://login.yahoo.com/?.src=ym&lang=en-US&done=https%3A%2F...


If that doesn't make any difference, here are some general things to try:

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

(2) Remove the site's cookies (save any pending work first). While viewing a page on yahoo.com, try either:

   right-click the page and choose View Page Info > Security > "View Cookies"
   (menu bar) Tools > Page Info > Security > "View Cookies"
   click the padlock or globe icon in the address bar > More Information > "View Cookies" 

In the dialog that opens, you can remove the site's cookies individually.

Then change the address at the top of that dialog from yahoo.com to mail.yahoo.com to see whether there are any additional cookies to clear.

Then try reloading the page and logging in again. Does mail work?