I cannot open outlook.com to get to my emails.
Whenever I try accessing my outlook.com email the page does not open.
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Hi barbecuepuddin, please ignore the fake support link someone is spamming here.
Could you describe what is happening or not happening in more detail? As you know, if you start with a mailbox address such as:
- Consumer: https://outlook.live.com/mail/0/inbox
- Office 365: https://outlook.office.com/mail/inbox
then the site should redirect the browser to a sign-in page. And then after you sign in, it should redirect the browser back. So there are several steps where you might get an error, a blank page, or a silent failure. It would be useful to know where you are running into trouble.
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}