We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Setting up Thunderbird on a new PC

  • 1 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 Matt

Mitch
Mitch
more options

Hi I'm having trouble copying my old data over to my new PC. I figured out where the appropriate folders were and transferred everything over and it seemed to work - fine. I got all my folders although the SENT folder only contained some of my sent emails but that wasn't a big deal.

But then I sent my first email from the new PC and all of the folders which were displaying on the sidebar disappeared. When I look to see where the INBOX messages are stored (which didn't disappear) it points to an IMAP location. I understand this is something to do with storing the messages online but don't understand why its doing that and/or why that wiped out all my other folders.

Thanks for you help Mitch

Hi I'm having trouble copying my old data over to my new PC. I figured out where the appropriate folders were and transferred everything over and it seemed to work - fine. I got all my folders although the SENT folder only contained some of my sent emails but that wasn't a big deal. But then I sent my first email from the new PC and all of the folders which were displaying on the sidebar disappeared. When I look to see where the INBOX messages are stored (which didn't disappear) it points to an IMAP location. I understand this is something to do with storing the messages online but don't understand why its doing that and/or why that wiped out all my other folders. Thanks for you help Mitch

所有回复 (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

What you describe usually occurs when your new setup can not sign into the mail server. On windows the most common cause is an anti virus product. New computers usually come with new anti virus that has to be uninstalled.