为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Accidently reinstalled Win10, are my e-mails lost forever?

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Wayne Mery

Guilherme_26
Guilherme_26
more options

My father was using a program (Brazil IRS official tax filing app) in his computer. There was a corrupted file that crashed the system, the OS gave the option to reinstall it and he took it. He didn't lose any file in the Documents folder or Desktop, but all the programs and apps were gone including Thunderbird.

Are the messages that he stored gone? I know that Thunderbird keeps those files in update/Roaming/Thunderbird/Profiles but a fear that the old update folder was wiped. I already reinstalled Thunderbird and relogged his old e-mail account.

My father was using a program (Brazil IRS official tax filing app) in his computer. There was a corrupted file that crashed the system, the OS gave the option to reinstall it and he took it. He didn't lose any file in the Documents folder or Desktop, but all the programs and apps were gone including Thunderbird. Are the messages that he stored gone? I know that Thunderbird keeps those files in update/Roaming/Thunderbird/Profiles but a fear that the old update folder was wiped. I already reinstalled Thunderbird and relogged his old e-mail account.

所有回复 (2)

Samuel Santos
Samuel Santos
  • Top 25 Contributor
  • Moderator
more options

Hi, if you want support from Brazil, please edit your question in the language corresponding to the language you want to answer.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Guilherme_26 said
Are the messages that he stored gone?

Depends on whether they are still on disk, or whether you have backups? A starting point is https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

Also, if it is an imap mail account you can just define the mail account in a new thunderbird profile.