We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Cannot empty or delete folder: Profile-->(Profile name)-->Cache2-->Entries. "Folder is corrupted"

  • 6 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 eliuri

more options

Hello: I'm on latest version of Firefox 77.0.1

Theres Cache2 subfolder in my profile folder. Several gigs. I cannot delete or empty it even when firefox is closed. Within that Cache 2 folder is another subfolder : Entries

I cannot open that subfolder. i get reading:

"not accessible. The file of folder is corrupted and unreadable"

Question: How best to delete or empty this subfolder:

Profile-->(Profilename)-->Cache2--->entries

Thanks: eliuri

=

Firefox 77.0.1 Windows 7

Hello: I'm on latest version of Firefox 77.0.1 Theres '''Cache'''2 subfolder in my profile folder. Several gigs. I cannot delete or empty it even when firefox is closed. Within that Cache 2 folder is another subfolder : '''Entries''' I cannot open that subfolder. i get reading: '''''"not accessible. The file of folder is corrupted and unreadable"''''' Question: How best to delete or empty this subfolder: Profile-->(Profilename)-->Cache2--->entries Thanks: eliuri ============= Firefox 77.0.1 Windows 7

所有回复 (6)

more options
more options

thank you..this might be the cause...errors on disk..id need to schedule a disk check on reboot though

I'm concerned that this might just cause more issues for my win 7 laptop ..its a very old one..

Is that a justified concern?

Also: Approximately how long might this chkdsk and fix errors take? I have about 500Gig HD

more options

I have no idea. But if the disk is corrupted . . . .

more options

The time it takes to complete the scan depends upon the number of files on your hard drive and the amount of clusters that are in use by the files and it is hard to tell how long this takes, so you will just have to do this scan to make sure that the file system is healthy.

more options

However long it takes, let it run until it's finished.

Once it is finished, this would be a good idea.

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

more options

sfc /scannow shows no issues- no integrity issues

CHKDSK does show some . not clear if related to this