Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Help getting onto Facebook

  • 2 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 FredMcD

more options

I use Firefox to get on Facebook. Firefox is up-to-date. Recently. when I log onto Facebook in Firefox, it keeps me on the login page. When I do the same thing in Google Chrome, it logs me in perfectly. What’s wrong?

I use Firefox to get on Facebook. Firefox is up-to-date. Recently. when I log onto Facebook in Firefox, it keeps me on the login page. When I do the same thing in Google Chrome, it logs me in perfectly. What’s wrong?

所有回复 (2)

more options

Hello,

Are you using Firefox in Private Browsing mode? See Private Browsing - Use Firefox without saving history.

Try clearing cache and cookies and then log into Facebook. Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.


If clearing cache and cookies does not fix the issue, you can also try investigating to see if any of your add-ons are causing issues. Try disabling add-ons one by one to see if it helps.

Did this fix your problems? Please report back to us!

Thank you.

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop