We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Downloaded Firefox, now Youtube and Skype don't work after my computer goes to sleep

  • 3 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 tostyj

more options

I downloaded Firefox a couple of months ago and ever since, Skype, Youtube, and any video based apps and services don't work after my MacBook Pro goes to sleep for the night. I've tried clearing history, cookies, etc., but so far nothing has solved the problem. The only thing that makes it work is restarting the computer everyday. Please help!

I downloaded Firefox a couple of months ago and ever since, Skype, Youtube, and any video based apps and services don't work after my MacBook Pro goes to sleep for the night. I've tried clearing history, cookies, etc., but so far nothing has solved the problem. The only thing that makes it work is restarting the computer everyday. Please help!

所有回复 (3)

more options

hello tostyj,

follow the steps:

  • Click the menu 3 horizontal line top right on browser screen and select Options
  • Select the General panel.
  • Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
  • Fx55Performance-disableHWA
  • Uncheck Use hardware acceleration when available.
 Close Firefox completely and then restart Firefox to see if the problem persists. 

Did this fix your problems? Please report back to us!

thank you!

more options

That appears to have fixed the YouTube issue. I'll report back later after I actually use Skype, but the mic, speakers, and video all test fine. Thank you so much Arman!!

more options

Unfortunately it looks like the problem is NOT solved. Youtube is still broken.