We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Mozilla error message after entering 10-digit rrecovery code: "Your e-mail was just returned. Mistyped email?"

more options

First, I see this alert on my laptop's homepage: "Reconnect to Forefox Account"

I go through the several steps ending with entering a 10-digit recovery code.

Then this error message in red: "Your email was just returned. Mistyped email?"

Wut?!?

First, I see this alert on my laptop's homepage: "Reconnect to Forefox Account" I go through the several steps ending with entering a 10-digit recovery code. Then this error message in red: "Your email was just returned. Mistyped email?" Wut?!?

所有回复 (1)

more options

That error message usually means that when Firefox sent the email to your address, something was automatically sent back to it. There are two common things that can cause this:

Most common is if you have an automated reply or vacation reply active on your email account. The Firefox Accounts system treats any automated response as a error message from the email provider. Usually, temporarily disabling any automated replies or setting it so that the accounts@firefox.com email address doesn't get automated replies will work.

In some other cases, it could be that your email provider incorrectly returned an error message that said that the email was not sent, but it actually is. Some email providers (notably Yahoo and AOL) do this quite often. Sometimes, adding the accounts@firefox.com email address to your list of contacts or trusted senders list will help solve that.

Hope this helps.