Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Master Password

  • 2 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 cor-el

more options

I have just set up a Master Password on my iMac as I am concerned that anyone opening Firefox on my computer has access to my passwords. But it only worked once and now does not work even though I thought I was being careful to record the new password. How can I reset it or recover it or cancel it? I can still see logins and passwords on my iPad but concerned that the master password will sync with my iMac and not sure how to stop this. My iMac is 2009 and running OS X El Capitan (10.11.6)

I have just set up a Master Password on my iMac as I am concerned that anyone opening Firefox on my computer has access to my passwords. But it only worked once and now does not work even though I thought I was being careful to record the new password. How can I reset it or recover it or cancel it? I can still see logins and passwords on my iPad but concerned that the master password will sync with my iMac and not sure how to stop this. My iMac is 2009 and running OS X El Capitan (10.11.6)

所有回复 (2)

more options

If you cannot remember the password, you can reset it by following this article:

https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it

WARNING: Resetting the password will delete/purge all your saved login data.

more options

The master password is only used locally or a device (each device can have its own MP) and is never send to the Sync server.

Are you use that you hadn't accidentally set Caps Lock when you created the MP ?
Are there special characters in the MP that could be causing problems ?

If you use the Time Machine on your device then you can try to restore previous versions of logins.json and key4.db in the Firefox profile folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.