为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird won't recognise thunderbird profile

more options

After a windows update my computer decided I was on a trial version of windows and made a mess of a lot of things. Not a problem I thought as I had everthing backed up, including firefox and thunderbird (on 78.1.0) both as mozbackup files and by copying the contents of the profile folders. Thats the background, now the problem. Thunderbird refused to recognise my mozbackup restore. Not a problem I though I'll just copy my thunderbird 78.1.0 profile into the 78.1.0 profile on my restored ssd.

It doesn't work. Thunderbird won't read its own profile!

This is very frustrating and I can't see a way round this, any help would be gratefully received as I'm dealing with emails over the last ten years

David

After a windows update my computer decided I was on a trial version of windows and made a mess of a lot of things. Not a problem I thought as I had everthing backed up, including firefox and thunderbird (on 78.1.0) both as mozbackup files and by copying the contents of the profile folders. Thats the background, now the problem. Thunderbird refused to recognise my mozbackup restore. Not a problem I though I'll just copy my thunderbird 78.1.0 profile into the 78.1.0 profile on my restored ssd. It doesn't work. Thunderbird won't read its own profile! This is very frustrating and I can't see a way round this, any help would be gratefully received as I'm dealing with emails over the last ten years David

被采纳的解决方案

Finally managed to fix this

定位到答案原位置 👍 0

所有回复 (2)

more options

> It doesn't work. Thunderbird won't read its own profile!

What is the text of the error you are seeing?

more options

选择的解决方案

Finally managed to fix this