为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Worried the new version of Thunderbird, if installed, will mean the loss of saved email and contacts

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Wayne Mery

more options

Dear Fellow Thunderbird Users,

A few days back, Thunderbird urged me to update the version in use. I attempted to do so but received a message that said "Thunderbird can't update to the latest version. Download a fresh copy of Thunderbird and we'll help you to install it."

I downloaded the new new version but hesitated to install it. Here's why: I've kept every email sent and received (with the exception of spam) since I began personal computing in 1995. Thunderbird became my email client of choice quite a few years ago and all email that passed in and out of Thunderbird is saved.

I fear installing the new version of Thunderbird may cause me to lose years of saved email and my collection of addresses/contacts. (I'm always exporting my addresses as a way of backing them up.)

My question; Will the new version of Thunderbird automatically retain the email files and email addresses from the version presently in use?

Any guidance is most appreciated.

Sincerely, JimInKentucky jiminlexky@yahoo.com

Dear Fellow Thunderbird Users, A few days back, Thunderbird urged me to update the version in use. I attempted to do so but received a message that said "Thunderbird can't update to the latest version. Download a fresh copy of Thunderbird and we'll help you to install it." I downloaded the new new version but hesitated to install it. Here's why: I've kept every email sent and received (with the exception of spam) since I began personal computing in 1995. Thunderbird became my email client of choice quite a few years ago and all email that passed in and out of Thunderbird is saved. I fear installing the new version of Thunderbird may cause me to lose years of saved email and my collection of addresses/contacts. (I'm always exporting my addresses as a way of backing them up.) My question; Will the new version of Thunderbird automatically retain the email files and email addresses from the version presently in use? Any guidance is most appreciated. Sincerely, JimInKentucky jiminlexky@yahoo.com

所有回复 (1)

more options

Step 1 https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile dis describes how to backup your profile. Do this first.

Then do the install as suggested