We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

All of one bookmark folder's subfolders went AWOL when I clumsily clicked on that bookmark folder

  • 7 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 FredMcD

more options

Once every few weeks or so, I click on a Firefox dropped down bookmark folder in a clumsy way (using the non-dominant hand for medical reasons) and accidentally make that bookmark folder or subfolder 'disappear' from the drop-down list for bookmarks, and also from Show All Bookmarks. When I then export the bookmarks and do a File Explorer search of that exported html file, I do see the missing folder or subfolders in the list of links that appears, and the missing folder is where it belongs in the list. I am presuming that the drop down list will be restored when I close and reopen Firefox, and I will edit this post if not. I cannot tell what mouse action can cause this problem, and would appreciate input on that. More broadly, what in Firefox could make a particular bookmark folder disappear from the viewable lists until Firefox is closed and reopened? I have accidentally moved bookmark folders before, but the search results do not show the bookmark folders moved, but rather still in bookmarks where they are supposed to be.

Once every few weeks or so, I click on a Firefox dropped down bookmark folder in a clumsy way (using the non-dominant hand for medical reasons) and accidentally make that bookmark folder or subfolder 'disappear' from the drop-down list for bookmarks, and also from Show All Bookmarks. When I then export the bookmarks and do a File Explorer search of that exported html file, I do see the missing folder or subfolders in the list of links that appears, and the missing folder is where it belongs in the list. I am presuming that the drop down list will be restored when I close and reopen Firefox, and I will edit this post if not. I cannot tell what mouse action can cause this problem, and would appreciate input on that. More broadly, what in Firefox could make a particular bookmark folder disappear from the viewable lists until Firefox is closed and reopened? I have accidentally moved bookmark folders before, but the search results do not show the bookmark folders moved, but rather still in bookmarks where they are supposed to be.

被采纳的解决方案

Step two:

Firefox automatically makes backups of the bookmarks. These are stored in the bookmarkbackups folder.

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Restore. From the list, pick the file you want and click it.

The backups are stored in a jsonlz4 file named something like this; bookmarks-2016-06-29_1424_enD1GTH ya0JmicnYWg4V4g==.jsonlz4

In this example; 2016-06-29 = date created, 1424 = number of entries.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

https://support.mozilla.org/kb/forum-response-recover-bookmarks-after-update

定位到答案原位置 👍 0

所有回复 (7)

more options

I do not see an edit function, so modifying my post above: Closed and reopened Firefox, but the missing subfolders are still missing. Then I restarted the computer, with the same result. I cannot be sure whether the missing subfolders are elsewhere in my bookmarks or not because there are so many of them. Bookmark lists are very important, and seem at least to me to be too fragile and difficult, at least for correcting user errors. I can try reimporting, but it would be better to understand the problem better. A bookmark seach function better than we have would be convenient.

more options

Step one: If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

more options

选择的解决方案

Step two:

Firefox automatically makes backups of the bookmarks. These are stored in the bookmarkbackups folder.

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Restore. From the list, pick the file you want and click it.

The backups are stored in a jsonlz4 file named something like this; bookmarks-2016-06-29_1424_enD1GTH ya0JmicnYWg4V4g==.jsonlz4

In this example; 2016-06-29 = date created, 1424 = number of entries.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

https://support.mozilla.org/kb/forum-response-recover-bookmarks-after-update

more options

Thanks. I take it what you call "Bookmarks Manager" appears in Firefox as "Show All Bookmarks". [I have no syncs.] I did see the Restore Feature in the Imports and Exports dropdown list, but this restoration apparently replaces all current backups with either the ones from today or last Sunday, which both total 213. It apparently is not like restorations in many backup programs that restore missing files without deleting files added since the last backup.

I may have moved some bookmarks around in the interim, so I do not want to do anything that drastic until I am sure there are no other options for finding and locating and restoring a single missing bookmark folder's subfolder group. There are no other methods?

If not, I hope the Firefox designers will look into new options for handling situations like this, ones ideally that do not involve third party add-ons, and also if possible make bookmarks more robust regarding fumble fingers and deletions.

more options

Did you run 'Places Maintenance?'

more options

I had not heard of it. I put "places maintenance" into the Firefox Add-ons search box, and nothing relevant with that or a similar name came up.

more options