Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox cannot download updates

  • 4 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 cor-el

more options

Every day I get a Firefox popup that says, "Firefox cannot download the latest version. Download the latest version and we will help you install it". Sometimes the popup appears immediately after I open my browesr, and sometimes it appears after I've been using the browser for several hours.

I've been doing the daily download and install, but I want to know what's causing this. I'm using a Late 2015 21.5" iMac running macOS Catalina Version 10.15.7. Firefox is Version 82.0b4, set as default browser with automatic updates turned on. I've been running Beta versions of Firefox for >2 years and have not had problems with updates before this. Thanks for any suggestions and solutions!

Every day I get a Firefox popup that says, "Firefox cannot download the latest version. Download the latest version and we will help you install it". Sometimes the popup appears immediately after I open my browesr, and sometimes it appears after I've been using the browser for several hours. I've been doing the daily download and install, but I want to know what's causing this. I'm using a Late 2015 21.5" iMac running macOS Catalina Version 10.15.7. Firefox is Version 82.0b4, set as default browser with automatic updates turned on. I've been running Beta versions of Firefox for >2 years and have not had problems with updates before this. Thanks for any suggestions and solutions!

所有回复 (4)

more options

If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

more options

I'm not having any problems with the download and install process. I'd like to find out why the automatic update process has stopped working. I shouldn't have to be doing a manual download and update so frequently.

The link http://www.mozilla.org/en-US/firefox/all/ takes me to Firefox 81, but I would prefer to keep running the Beta 82.

Thanks!

more options

As it's a beta version, there could be problems with it. Beta, Developer, Nightly versions https://www.mozilla.org/en-US/firefox/channel/desktop/

more options

Firefox 82.0b4 is the current Beta release. If you are on the beta or aurora (DE) update channel then you receive updates twice a week. See Firefox -> About Firefox.

You can only update if you have write permission for the Firefox installation folder, so it looks that you lack this write permission if you aren't able to update. See the about:support page for a button to go to location of the Firefox binary: "Application Basics -> Application Binary"