为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Unable to clear my cache of 670

  • 1 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

gr35
gr35
more options

I have tried to clear my cache from my computer multiple times by using the Mozilla instructions and the 670 cache is still there. It is not clearing. I feel that I should delete Mozilla and reinstall. Will this work or is there a better way to clear cache other than using the Mozilla worthless instructions that do not work? Can some one help me with this? Contacting Mozilla is impossible thus far. I cannot even add the images from my desktop.

I have tried to clear my cache from my computer multiple times by using the Mozilla instructions and the 670 cache is still there. It is not clearing. I feel that I should delete Mozilla and reinstall. Will this work or is there a better way to clear cache other than using the Mozilla worthless instructions that do not work? Can some one help me with this? Contacting Mozilla is impossible thus far. I cannot even add the images from my desktop.

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you possibly using permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) because in PB mode the disk cache isn't used and thus can't be cleared.

You can disable PB mode temporarily or c;ear the cache2 folder in the profile folder. You can use the button on the about:profiles page to go to the Local location used for the cache or check the about:cache page for more info.