为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Unable to download emails

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Wayne Mery

clivenealon
clivenealon
more options

Since yesterday I have been unable to download emails from the Telstra bigpond.com mail server wit Thunderbird 78.5.1. A msg at the bottom of the Thunderbird screen says my mail id is - Connected to mail.bigpond.com... but nothing happens... What is going on and how do I fix it?... Please...

Since yesterday I have been unable to download emails from the Telstra bigpond.com mail server wit Thunderbird 78.5.1. A msg at the bottom of the Thunderbird screen says my mail id is - Connected to mail.bigpond.com... but nothing happens... What is going on and how do I fix it?... Please...

所有回复 (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.