Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Recaptcha no longer seems to work.

  • 1 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 FredMcD

more options

You get the standard message of mark crosswalks, for example. When they are marked, they fade out and new pictures appear. When you finally get to no crosswalks shown and click verify, you start all over again. I am unable to get past ReCaptcha to get to the sight. Using Chrome is flawless for ReCaptcha. Add-ons are Badger, Bit Defender Anti-tracker, Malware Bytes, Bit Warden, DuckDuckGo Privacy Essentials and facebook container. Recaptcha had worked with all of these enabled in the recent past. Something must have changed.

You get the standard message of mark crosswalks, for example. When they are marked, they fade out and new pictures appear. When you finally get to no crosswalks shown and click verify, you start all over again. I am unable to get past ReCaptcha to get to the sight. Using Chrome is flawless for ReCaptcha. Add-ons are Badger, Bit Defender Anti-tracker, Malware Bytes, Bit Warden, DuckDuckGo Privacy Essentials and facebook container. Recaptcha had worked with all of these enabled in the recent past. Something must have changed.

所有回复 (1)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.