为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

There is no ad-blocker. But Firefox says there is.

  • 4 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 pojoho7699

more options

I'm on Win10 With Firefox 83.0. I cleared my history yesterday, and now when I try to watch video on CBS.com, I get this message: “This video is unavailable because we were unable to load a message from our sponsors. If you are using ad-blocking software, please disable it and reload the page. Error Code: 111”. I have no ad-blocking software that I know of. Can anyone give me a clue on what to do?

I'm on Win10 With Firefox 83.0. I cleared my history yesterday, and now when I try to watch video on CBS.com, I get this message: “This video is unavailable because we were unable to load a message from our sponsors. If you are using ad-blocking software, please disable it and reload the page. Error Code: 111”. I have no ad-blocking software that I know of. Can anyone give me a clue on what to do?

被采纳的解决方案

Try turning Enhanced tracking protection off. That prevents known tackers (frequently comes with ads) to load. That's not a good practice for privacy, if you still want to view that site, go ahead.

定位到答案原位置 👍 1

所有回复 (4)

more options

选择的解决方案

Try turning Enhanced tracking protection off. That prevents known tackers (frequently comes with ads) to load. That's not a good practice for privacy, if you still want to view that site, go ahead.

more options

That did the trick. Thank you so much for your time. Have a super week.

more options

I'm trying to watch a tv programme on UK Channel 4 Catch-up and am prevented until I turn off ad blocking. I tried turning off Enhanced Tracking Protection and it made no difference. I just want to whitelist Channel 4's URL to unblock for this site only. Can't find how do I do it - I've been struggling unsuccessfully for 2 days with this.

more options

There is a manager exceptions option in protection settings.