Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Page Actions Drop-down Menu

more options

I have two defined log-in users on my custom-built Windows 7 Pro desktop. On the account I use, the last entry in the Page Actions menu the "Take a Screenshot" option lo longer appears at the bottom of the menu. However, on the other account the "Take a Screenshot" option does appear? I can find nothing in the Firefox 83.0 "Options" or "Customize" menu that can affect the Page Actions menu in any way, nor can I see any apparent difference in any other option in effect between the two user accounts' settings? Any ideas on how I can get my "Take a Screenshot option back, short of uninstalling Firefox from the computer and re-installing, wiping out both users' bookmarks, add-ons, etc.? Thanks.

I have two defined log-in users on my custom-built Windows 7 Pro desktop. On the account I use, the last entry in the Page Actions menu the "Take a Screenshot" option lo longer appears at the bottom of the menu. However, on the other account the "Take a Screenshot" option '''does''' appear? I can find nothing in the Firefox 83.0 "Options" or "Customize" menu that can affect the Page Actions menu in any way, nor can I see any apparent difference in any other option in effect between the two user accounts' settings? Any ideas on how I can get my "Take a Screenshot option back, short of uninstalling Firefox from the computer and re-installing, wiping out both users' bookmarks, add-ons, etc.? Thanks.

被采纳的解决方案

Yes, that was exactly the fix. My thanks to jscher2000 for this support. Sorry I could not find the similar question and answer in the forum. This issue is closed now in my opinion, but because this is the 2nd occurrence I would suggest a posted paper on the subject. This is truly excellent and fast support.

定位到答案原位置 👍 0

所有回复 (3)

more options

**Update for Firefox 88**

The button has moved. Please see the article Take screenshots in Firefox for steps to add it to your toolbar.

If the button is missing from the Customize panel, and especially if Take Screenshot is missing from the right-click context menu, see the original solution below.


Please check this:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste screenshots and pause while the list is filtered

(3) If the extensions.screenshots.disabled preference is bolded and has a value of true, double-click it to restore the default value of false

Was that the issue?

(Someone else reported a similar change yesterday: https://support.mozilla.org/questions/1317301 )

由jscher2000 - Support Volunteer于修改

more options

选择的解决方案

Yes, that was exactly the fix. My thanks to jscher2000 for this support. Sorry I could not find the similar question and answer in the forum. This issue is closed now in my opinion, but because this is the 2nd occurrence I would suggest a posted paper on the subject. This is truly excellent and fast support.

more options

Thank you for posting it. It is odd for two people to report the same unexpected setting change in the same week. ??