为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Profile Missing, nothing works!

  • 7 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

I'm getting Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I don't have a caches folder I can remove the contents of the application support folder and nothing changes.

When I go to open the profile manager I get:

MyName$ /Applications/Firefox.app/Contents/MacOS/firefox-bin -P Error: Access was denied while trying to open files in your profile directory.

      1. !!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

I tried running Disk Utility but it froze the machine as it's a time machine disk and that slows it down immeasurably.

What's my next option?

I'm getting '''Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible.''' I don't have a caches folder I can remove the contents of the application support folder and nothing changes. When I go to open the profile manager I get: MyName$ /Applications/Firefox.app/Contents/MacOS/firefox-bin -P Error: Access was denied while trying to open files in your profile directory. ###!!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost I tried running Disk Utility but it froze the machine as it's a time machine disk and that slows it down immeasurably. What's my next option?

被采纳的解决方案

Running the following repair permissions routine appears to have solved my problem:

diskutil resetUserPermissions / `id -u`

定位到答案原位置 👍 0

所有回复 (7)

more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.

more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options

@FredMcD

The only related folder on my Desktop is "Firefox" and it's my backup of the Application Support folder.

As for typing about:profiles<enter> I can't. Firefox will not open under any circumstances, safe mode or otherwise

由matthewaudio于修改

more options

Did you check the links I posted?

more options

@FredMcD

Yes I did. The suggestions for firing up Firefox while it can't find a profile are

A) Delete Firefox stuff in the library. ie caches, application support. (It doesn't work.) B) To use the profile manager to create a new profile(as stated, it doesn't run) C) to navigate to about:profiles. Can't do that without opening Firefox.

I have also tried booting Firefox in safe mode by holding down option. This didn't work.

I have read that there might be a possible permissions issue on my drive but using get info, it appears to be correct.

more options

选择的解决方案

Running the following repair permissions routine appears to have solved my problem:

diskutil resetUserPermissions / `id -u`

more options

That was very good work. Well Done.