为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

New Fire Fox screen pop-up

more options

When I'm running Firefox and open a link in my email, another Firefox browser pops up. This one doesn't have my bookmarks or other information. I can't get the original version that was open to work with email links. Every link in email brings up a new incomplete Firefox browser along with the one I'm already running. This only started happening after the last upgrade.

When I'm running Firefox and open a link in my email, another Firefox browser pops up. This one doesn't have my bookmarks or other information. I can't get the original version that was open to work with email links. Every link in email brings up a new incomplete Firefox browser along with the one I'm already running. This only started happening after the last upgrade.

所有回复 (1)

more options

It sounds like Firefox is using two different profiles: your regular and then the one that opens when you click a link.

Open Firefox like normal and go to the about:support page in Firefox by typing that in the Firefox address bar. In the Application Basics table, make note of what's listed in the Profile Folder row, specifically the last part of it.

Now close Firefox and open a link in your email. Go to the about:profiles page. You will probably see multiple profiles listed there. One of these listed profiles should match the last part of what was listed in the Profile Folder row in the previous step. If none of the profile names match, a exact copy of what was in that row should be in the Root Directory row of one of the tables on the About Profiles page.

Once you've found the profile that matches, you should see a Set as Default Profile button under the table for that profile. Click that button. Then close Firefox and now Firefox should open normally whether you click a link in your email or you open it another way.

More information about what I've described can be found in the Recover user data missing after Firefox update page, although the page title doesn't quite match the issue that you are having here.

Hope this helps.

由Wesley Branton于修改