为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Blocked by error message

  • 1 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

more options

Help, please! After a computer tech worked on my machine I've been unable to use FF. I have no trouble downloading a file, but when I click on "Run" I get this error message: "Can not create temp folder archive." I can't get beyond that. This may be related to 7-Zip, because that program always pops up with the error message. What should I do?

Howard Lewis

Help, please! After a computer tech worked on my machine I've been unable to use FF. I have no trouble downloading a file, but when I click on "Run" I get this error message: "Can not create temp folder archive." I can't get beyond that. This may be related to 7-Zip, because that program always pops up with the error message. What should I do? Howard Lewis

由cor-el于修改

所有回复 (1)

more options

That is a problem with extracting the Firefox installer in the Windows temp folder.

You can try to delete the Windows Temp folder (%TMP% or %TEMP%).

You can check owner and permissions for the temp folder (%TMP% and %TEMP%) via "Properties -> Security -> Advanced" in the right-click context menu.