为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird does not let me enter my email account password (gmail).

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 jcerruto

more options

I use gmail and Thunderbird. Everything has worked for several years. A few days ago I changed my Gmail password.

I am able to access my mail via gmail's web interface using this new password. When I start up Thunderbird, it opens a window asking me to sign into my Google account. The screen has a field for my email address which is pre-populated with my correct email address. It also has a "Next" button. Upon clicking the button, I expected to be taken to a screen which asks for my password. Instead, my email address is deleted from the field and replaced with "Email or phone."

OK, I re-enter my email address and click "Next" again. The same thing happens. I try my phone number and get the message "Couldn't find you Google Account. Try entering your email address instead". Note - the phone number is correct and linked to my Google account. I used it to change my Google password which of course led to this problem.

Also, after experiencing this I tried notifying Thunderbird of my new password via Options > Privacy and Security > Saved Passwords... In this screen I changed both incoming and outgoing passwords to my new Gmail password and retried. Same exact experience. Next I went back to this screen and deleted both passwords and retried. Same exact experience.

Please help.

Thanks.

I use gmail and Thunderbird. Everything has worked for several years. A few days ago I changed my Gmail password. I am able to access my mail via gmail's web interface using this new password. When I start up Thunderbird, it opens a window asking me to sign into my Google account. The screen has a field for my email address which is pre-populated with my correct email address. It also has a "Next" button. Upon clicking the button, I expected to be taken to a screen which asks for my password. Instead, my email address is deleted from the field and replaced with "Email or phone." OK, I re-enter my email address and click "Next" again. The same thing happens. I try my phone number and get the message "Couldn't find you Google Account. Try entering your email address instead". Note - the phone number is correct and linked to my Google account. I used it to change my Google password which of course led to this problem. Also, after experiencing this I tried notifying Thunderbird of my new password via Options > Privacy and Security > Saved Passwords... In this screen I changed both incoming and outgoing passwords to my new Gmail password and retried. Same exact experience. Next I went back to this screen and deleted both passwords and retried. Same exact experience. Please help. Thanks.

被采纳的解决方案

Remove the entries in Saved Passwords, check that the authentication for incoming and outgoing is OAuth2, check that cookies are allowed in TB Options/Privacy & Security, restart TB, enter the account password in the OAuth browser window when prompted.

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Remove the entries in Saved Passwords, check that the authentication for incoming and outgoing is OAuth2, check that cookies are allowed in TB Options/Privacy & Security, restart TB, enter the account password in the OAuth browser window when prompted.

more options

Yes, the problem was that the Google login screen relies on cookies. I enabled cookies in Thunderbird and it worked. Thanks sfhowes!!