Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox can't scroll down on some web pages

  • 3 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 cor-el

more options

Firefox can't scroll down or up on some web pages. You can only navigate them hitting Tab to select the elements.

This issue has been reported before, but archived without solution. See "why can't I scroll down on some websites?" (27 May 2018):

https://support.mozilla.org/en-US/questions/1219374

This page seems to have a more particular behavior, may be it could help to pinpoint the problem: It does scroll up and down until you don't close the two pop up boxes, then you can't scroll it anymore (but you can still navigate the page using Tab). If you have an ad blocker that blocks the two pop up boxes, then you can't scroll the page at all. The same behavior happens on Google Chrome.

https://www.latinacittaaperta.info/2018/06/07/kunt/

Firefox can't scroll down or up on some web pages. You can only navigate them hitting Tab to select the elements. This issue has been reported before, but archived without solution. See "why can't I scroll down on some websites?" (27 May 2018): https://support.mozilla.org/en-US/questions/1219374 This page seems to have a more particular behavior, may be it could help to pinpoint the problem: It does scroll up and down until you don't close the two pop up boxes, then you can't scroll it anymore (but you can still navigate the page using Tab). If you have an ad blocker that blocks the two pop up boxes, then you can't scroll the page at all. The same behavior happens on Google Chrome. https://www.latinacittaaperta.info/2018/06/07/kunt/

所有回复 (3)

more options

I had no problem on that page.

Is this with all websites/pages, some, a few?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Well, this is weird. Now that page is working for me too in both Firefox and Chrome, and I didn't change anything in both browsers. I'll try to investigate further next time I find a page with a similar problem.

more options

How do you open those pop-ups on that page ?

It is likely that you aren't removing the pop-up properly and that the actual container is still present. You can check that in the Inspector via the right-click context menu (Inspect Element).