为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Junk mail remain in Inbox

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 haggard2

haggard2
haggard2
more options

I just changed my account from POP3 to IMAP. All is well except the mail marked as Junk remains in my Inbox. I've checked all my junk mail settings, and they all seem to be set correctly, and as they have always been. They appear with the Junk Icon lit orange, an "x" in a red circle, and are lined out, but they won't move to the Junk folder, even after running Junk Mail Controls. Any help?

I just changed my account from POP3 to IMAP. All is well except the mail marked as Junk remains in my Inbox. I've checked all my junk mail settings, and they all seem to be set correctly, and as they have always been. They appear with the Junk Icon lit orange, an "x" in a red circle, and are lined out, but they won't move to the Junk folder, even after running Junk Mail Controls. Any help?

被采纳的解决方案

By they are "lined out" do you mean they are there with a strike through.... that leads me to think you have the settings in server settings for deleted mail to "just mark it as deleted" like Google suggest and you don't know what that really means. Deleted mail get a strike-through instead of being moved to the deleted folder.

定位到答案原位置 👍 0

所有回复 (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

选择的解决方案

By they are "lined out" do you mean they are there with a strike through.... that leads me to think you have the settings in server settings for deleted mail to "just mark it as deleted" like Google suggest and you don't know what that really means. Deleted mail get a strike-through instead of being moved to the deleted folder.

haggard2
haggard2 提问者
more options

Thank you for your prompt response. Changing that setting solved my problem.