为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Frequent requests for password

  • 3 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 christ1

more options

I receive requests to enter a password for Mozilla every few minutes. Following the advice on support.mozilla.com, I navigated to Tools, Account Settings, and in the left pane, clicked "Outgoing Server" but nowhere could I find the command, "Security and Authentication" or a place to deselect "Use name and password". Could someone please tell me how to stop frequent request to send a password? I have eight email accounts in Thunderbird and I am running Thunderbird 78.8.1 (32 bit) on Windows 10.

Thanks

spruce18b

I receive requests to enter a password for Mozilla every few minutes. Following the advice on support.mozilla.com, I navigated to Tools, Account Settings, and in the left pane, clicked "Outgoing Server" but nowhere could I find the command, "Security and Authentication" or a place to deselect "Use name and password". Could someone please tell me how to stop frequent request to send a password? I have eight email accounts in Thunderbird and I am running Thunderbird 78.8.1 (32 bit) on Windows 10. Thanks spruce18b

所有回复 (3)

more options

You can tell Thunderbird to remember the password. Note the check box in the password prompt pop up.

more options

Yes, thank you christ1. Now I find that I can launch Thunderbird and access all eight accounts without entering any password except the master password.

I would like to revert to the previous setting which required a separate password for each account, and then never again unless I closed Thunderbird completely. Is it possible to return to the previous arrangement?

Thanks

spruce18b

more options
I would like to revert to the previous setting which required a separate password for each account ...

This has always been the case, and hasn't changed in ages.

... and then never again unless I closed Thunderbird completely.

It doesn't work that way. You can either enter your password manually whenever it is required, or you can tell Thunderbird to remember your password, so that you don't have to type it again and again. That doesn't change the fact that you do need a password in the first place. It cannot be disabled.

Now I find that I can launch Thunderbird and access all eight accounts without entering any password except the master password.

The master password protects your account passwords. It is a useful security measure. When you're being prompted for the master password (now called primary password) you did deliberately set the master password at some point. You can remove the master password if this is what you want, but it's not recommended.