为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

sending emails

more options

Hello,

I can get email in only three of my 5 accounts, all through the same SMTP server account. They all use to work. They are all @yahoo.com mail accounts going through ATT. (Screenshot 2)

I cannot send any emails any more. It keeps asking for my password which I enter but doesn't take and save. It then moves the email to my sent folder without having ever sent it. (Screenshot 1)

I love Thunderbird but I can't keep going to my email accounts directly to send emails.

Thanks

Marc

Hello, I can get email in only three of my 5 accounts, all through the same SMTP server account. They all use to work. They are all @yahoo.com mail accounts going through ATT. (Screenshot 2) I cannot send any emails any more. It keeps asking for my password which I enter but doesn't take and save. It then moves the email to my sent folder without having ever sent it. (Screenshot 1) I love Thunderbird but I can't keep going to my email accounts directly to send emails. Thanks Marc
已附加屏幕截图

所有回复 (7)

more options

AT&T now requires secure mail keys in place of account passwords in TB. Remove the AT&T passwords in Saved Passwords in Options, restart TB, enter the key when prompted.

https://www.att.com/support/article/dsl-high-speed/KM1010523/

more options

Thanks for your response.

Not sure that this is the issue though. I have 4 accounts that all use the same password. I can get into 2 and not the other 2. Just in case, where do I get the secure mail keys?

more options

The keys are created on the AT&T site, following a link on the page I cited.

more options

Thank you. They all work now except one. Still not sure why some needed the key while the others didn't all of a sudden. Have a GREAT day. See next post.

由mmpin55-mozilla于修改

more options

Still having an issue sending with one of the emails that didn't work before. It receives now (which it didn't before) but it still won't send. I tried changing the key twice but it still doesn't send. Any suggestions? Thank you.

more options

Check that each account is sending on an smtp server with the same User Name. Remove all keys and passwords from Saved Passwords, restart TB, enter the newest secure key when prompted. You should receive multiple prompts, so make sure the entered key is the correct one.

more options

Thanks for all your help. Still having issues sending from this one account. Not sure why. It receives OK. I reset everything, I think. It was the first, and only account for a while, that wouldn't let me send. In any case, the other accounts work fine and this is a secondary account I used when I was looking for work. If I do have to send something I will just use another account. Again, thanks for your time and help.