为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

locked out of my old firefox account after re installing my windows10

more options

Hello, please help,

After re-installing my windows, I lost access to my firefox account even I have my password correct as firefox ask me to confirm my ID by a confirmation email sent to my email address, but the password of my email address was suggested and saved by firefox which I cannot remember !!

I created a new firefox account to work with, but I lost all my past passwords and data saved by firefox!

please help me to restore my access to my account or at least retrieve my passwords and data !

Thanks for advance.

Hello, please help, After re-installing my windows, I lost access to my firefox account even I have my password correct as firefox ask me to confirm my ID by a confirmation email sent to my email address, but the password of my email address was suggested and saved by firefox which I cannot remember !! I created a new firefox account to work with, but I lost all my past passwords and data saved by firefox! please help me to restore my access to my account or at least retrieve my passwords and data ! Thanks for advance.

所有回复 (1)

more options

hello z,

if you do a google on the following, there are some help pages on this kind of issue.

retrieve firefox account password