为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

streaming problems

  • 5 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

hello. I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

由cor-el于修改

被采纳的解决方案

Unfortunately Widevine CDM 4.10.2209.1 no longer supports macOS 10.9 and 10.10 (minimum is 10.11).

Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported.*/questions/1334863 WidevineCdm crashes on Firefox 78.10 (Mac OS)


定位到答案原位置 👍 0

所有回复 (5)

more options

选择的解决方案

Unfortunately Widevine CDM 4.10.2209.1 no longer supports macOS 10.9 and 10.10 (minimum is 10.11).

Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported.*/questions/1334863 WidevineCdm crashes on Firefox 78.10 (Mac OS)


more options

I am experiencing the same problem. Is there a solution to this?

more options

Unfortunately there is no solution possible other than using a supported operating system.

more options

I have this same problem, except that I am using MacOS 10.15 (Catalina) and have 90.0.2 There is no official or support forum documentation suggesting the problems extends this far into the "present", yet this is a problem that started a few months ago and still persists.

more options

Hi pMa1

If you are on MacOS 10.15 then you are on a platform that is supported by Widevine, so if you use Widevine 4.10.2209.1 and it still isn't working then something else is wrong.

Best is to create a new thread for you issue. I will close this thread since this is about OS X 10.9 and for that platform there is no solution or workaround possible as Google has simply stopped supporting Widevine versions older than 4.10.2209.1 with a valid DRM license .