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Firefox not working upon opening

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

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Hello,

I having been experiencing this problem for sometime now. I open Firefox application and type-in the desired website: there is no feedback, no loading sign, no error report whatsoever. The attached image shows the exact problem. Please help!

Thank you.

Hello, I having been experiencing this problem for sometime now. I open Firefox application and type-in the desired website: there is no feedback, no loading sign, no error report whatsoever. The attached image shows the exact problem. Please help! Thank you.
已附加屏幕截图

所有回复 (1)

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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}