为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Versions from 78 do not keep my column settings

  • 4 个回答
  • 1 人有此问题
  • 10 次查看
  • 最后回复者为 derthn

more options

Hi Versions from 78 do not keep my column settings, in the inbox I change to the sender, subject, date, size, and after entering another folder and returning to the inbox folder, everything returns to the default settings; asterisk, attachment, read, unwanted, subject, correspondents, date. I checked on several computers, even removed Thunderbird, cleaned the registry to rule out that the reason was an upgrade from an older version, and the same after a clean install.

Hi Versions from 78 do not keep my column settings, in the inbox I change to the sender, subject, date, size, and after entering another folder and returning to the inbox folder, everything returns to the default settings; asterisk, attachment, read, unwanted, subject, correspondents, date. I checked on several computers, even removed Thunderbird, cleaned the registry to rule out that the reason was an upgrade from an older version, and the same after a clean install.

所有回复 (4)

more options

It should all be saved in the session.json file. Do you have a product like CCLeaner or WiseCleaner or even an Anti-virus product that offers a cleanup of files because they have a habit of cleaning up files such as temp or session etc files. You should not allow any of those types of Products anywhere near any Thunderbird file or folder. So if using those products then make all Thunderbird files and folders are exempt from any scanning or cleanin up.

Removal of Thunderbird and reinstalling is rarely required unless something went wrong with an update or installation. Removal of Thunderbird program has no effect on your Thunderbird profile. Most issues are in the profile not the program.

So, having made sure you do not have another program interfering, delete the session file and reset toolbars etc. In Thunderbird

  • Help > Troubleshooting Information

Under 'Application Basics' - Profile Folder - click on 'Open Folder' A new window opens showing the contents of your 'profile name' folder.

Exit Thunderbird now - this is important.

The locate and delete the following files:

  • panacea.dat
  • session.json
  • xulstore.json

Restart Thunderbird

This will reset everything to default. Then try setting up the columns as you would prefer and test to see if this worked ok.

more options

Thanks for your suggestion, but it doesn't work. Previously, when I clean installed TB, I had removed all folders, including the profile. I installed the old 68 version and it works properly. The problem concerns 78 only.

more options

No the problem concerns your profile and how it responded to conversion for use with 78 most probably, or even with an addon you may have installed. Have you tried Thunderbird safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

more options

Yes, I have tried safe mode, but the result is the same.