为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Google Services not working - have cleared cache and cookies

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

For the past few days I have been having problems accessing google services. Sometimes gmail will load for me but then later on I will get this message "The site at https://mail.google.com/mail/u/0/#inbox has experienced a network protocol violation that cannot be repaired. The page you are trying to view cannot be shown because an error in the data transmission was detected." After which it is impossible for me to access gmail.

Furthermore, google search also will not work for me. I cannot search from the address bar or when I go to the google website. As well as this I cannot search on YouTube.

I have tried clearing my cookies and cache multiple times as suggested by most posts. This has not fixed the issue.

Any help would be much appreciated as I use these websites very often and this is really an issue for me.

For the past few days I have been having problems accessing google services. Sometimes gmail will load for me but then later on I will get this message "The site at https://mail.google.com/mail/u/0/#inbox has experienced a network protocol violation that cannot be repaired. The page you are trying to view cannot be shown because an error in the data transmission was detected." After which it is impossible for me to access gmail. Furthermore, google search also will not work for me. I cannot search from the address bar or when I go to the google website. As well as this I cannot search on YouTube. I have tried clearing my cookies and cache multiple times as suggested by most posts. This has not fixed the issue. Any help would be much appreciated as I use these websites very often and this is really an issue for me.

所有回复 (2)

more options

Remove History For One Site {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings

more options

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":