为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox 89.0.2 & Netflix

  • 1 个回答
  • 1 人有此问题
  • 14 次查看
  • 最后回复者为 FredMcD

more options

I was watching Netflix easely on my iMac macOS Big Sur 11.4 using Firefox 89.0.2 since few month , but suddenly, since few day, it's not possible anymore to watch any movies or series, I got an ERROR Code F7121-1331. Netflix says that I must change browser (like Chrome, Gmail etc... indeed, if I use Safari to get connected, Netflix works perectly) They have no others solutions to offer ! I do hope Firefox can do much better then Netflix ! Please...

I was watching Netflix easely on my iMac macOS Big Sur 11.4 using Firefox 89.0.2 since few month , but suddenly, since few day, it's not possible anymore to watch any movies or series, I got an ERROR Code F7121-1331. Netflix says that I must change browser (like Chrome, Gmail etc... indeed, if I use Safari to get connected, Netflix works perectly) They have no others solutions to offer ! I do hope Firefox can do much better then Netflix ! Please...
已附加屏幕截图

所有回复 (1)

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}