Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Sending of the message failed.

  • 4 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 sfhowes

more options

Why this message when trying to send e-mails? Receiving is no problem. "Sending of the message failed. Failed due to unexpected error 80004005. No description is available. The message could not be sent using Outgoing server (SMTP) z9.smtp.startmail.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again."

Why this message when trying to send e-mails? Receiving is no problem. "Sending of the message failed. Failed due to unexpected error 80004005. No description is available. The message could not be sent using Outgoing server (SMTP) z9.smtp.startmail.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again."

被采纳的解决方案

As they state on the provided link, the account password is for logging in on startmail.com, but for mail clients you must use a 'generated password'. Remove the passwords in Saved Passwords in Options/Privacy & Security, restart TB, enter a generated password when prompted.

定位到答案原位置 👍 1

所有回复 (4)

more options

Are you sending on smtp.startmail.com, port 587, STARTTLS, normal password? Is the password the account password or the 'generated password'?

https://support.startmail.com/hc/en-us/articles/360006596718-Server-addresses

more options

Are you sending on smtp.startmail.com, port 587, STARTTLS, normal password? Is the password the account password or the 'generated password'?

https://support.startmail.com/hc/en-us/articles/360006596718-Server-addresses

more options

The outgoing server is z9. smtp.startmail.com, port 587, STARTTLS, normal password. Don´t know why the"z9." Deleting it doesn´t help. The password is the account password. I can log in on startmail.com with that password and send messages from there.

I have used Thunderbird for years without any problems and with the same settings all the time. My impression is that todays problem started after an update - can´t tell when or which one.

more options

选择的解决方案

As they state on the provided link, the account password is for logging in on startmail.com, but for mail clients you must use a 'generated password'. Remove the passwords in Saved Passwords in Options/Privacy & Security, restart TB, enter a generated password when prompted.