为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox on my new computer is basically very good but now Facebook does not work it's totally blank

  • 3 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 FredMcD

more options

It is not internet related as every where else I go using Firefox it shows up fast and fine. And yes the Gmail works so good on Firefox and the new computer. But now when I go to my daughter's Facebook page - it shows that it has moved there (the reload shows up) but the Facebook is 1000& blank. Nothing shows up. It is totally blank. Screenshot has been added. So then I tried Google Chrome and yes the Facebook shows up very fast and fine.

It is not internet related as every where else I go using Firefox it shows up fast and fine. And yes the Gmail works so good on Firefox and the new computer. But now when I go to my daughter's Facebook page - it shows that it has moved there (the reload shows up) but the Facebook is 1000& blank. Nothing shows up. It is totally blank. Screenshot has been added. So then I tried Google Chrome and yes the Facebook shows up very fast and fine.
已附加屏幕截图

所有回复 (3)

more options

Have you tried other Facebook pages?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

First I stopped and restarted Firefox. Then I restarted the computer. Then I tried your suggestions. Removing the cookies and no the page was still blank, like the image I sent. Then I went though the Troubleshoot and cleared the cache. None of it didn't work but on all other tabs where I'm looking at many many different sites. That is working fine. Overall I can just use Google Chrome to see my daughter's Facebook page. And oh yeah I thought it was a Facebook problem but because it is 100% fine in Google Chrome. Then I don't think it is but maybe they did something that effects Firefox abut not Google Chrome.

由IAmThatStrange于修改

more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.