Hey there! I am very sorry about that but we aren’t employees of Mozilla instead we are contributors who volunteer our time on the support forum. Please see the following: https://support.mozilla.org/en-US/questions/919711 (this one contains the game you’re playing) https://support.mozilla.org/en-US/kb/fix-problems-facebook-games-chat-and-more Hope I helped! Kind regards, Bithiah