为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Primary account change

  • 1 个回答
  • 2 人有此问题
  • 4 次查看
  • 最后回复者为 cor-el

Mike
Mike
more options

Access Manage Accounts Primary Account email shown. Secondary email states none. Try to add new email so I can make it the Primary account. Enter new email and states already exists?? but still showing NONE in the box. Seen the info on how to change Primary account but cannot get passed my Manage Accounts as the problem with the Secondary email not showing to trigger the change Primary Address box.

I would be very grateful if somebody has a solution to this problem as the current Primary Address is an old email which I wish to stop using.

Access Manage Accounts Primary Account email shown. Secondary email states none. Try to add new email so I can make it the Primary account. Enter new email and states already exists?? but still showing NONE in the box. Seen the info on how to change Primary account but cannot get passed my Manage Accounts as the problem with the Secondary email not showing to trigger the change Primary Address box. I would be very grateful if somebody has a solution to this problem as the current Primary Address is an old email which I wish to stop using.

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to do this in a new profile to see if that is successful. If this work then you can try to return to the old profile and connect using the new email.

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":