为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird 91 won't save passwords

  • 4 个回答
  • 2 人有此问题
  • 14 次查看
  • 最后回复者为 f_lenk

more options

Win7 32bit.

I had been using Tbird 26 for ages, and it was working very well.

Recently, one of my accounts changed to using Oauth2 requiring a Tbird update, so I went straight to 91.0.1.

I downloaded it, and ran the install replacing the old version without first erasing the old version.

All my previous email accounts and the local copies of the emails seem to be loaded OK, but no passwords for any accounts were brought forward. (This seems to be a common problem listed in many other posts, but I am not focusing on that now.)

When Tbird wants to access an account, it asks to enter the password and gives an option to use password manager to remember the password (this seems just like the old version.)

When I enter the password, it moves on to the next account and again asks for the password as expected.

However, a few minutes later it asks for all the passwords again.

Upon looking in settings->security->saved passwords, a list called "saved logins" not "saved passwords" pops up, and the list is totally empty. The 3 buttons at the bottom are greyed out.

What can I do to fix this? I would really prefer not to delete all Tbird and reenter all my account information for all my email accounts.

Thanks, Mark.

Win7 32bit. I had been using Tbird 26 for ages, and it was working very well. Recently, one of my accounts changed to using Oauth2 requiring a Tbird update, so I went straight to 91.0.1. I downloaded it, and ran the install replacing the old version without first erasing the old version. All my previous email accounts and the local copies of the emails seem to be loaded OK, but no passwords for any accounts were brought forward. (This seems to be a common problem listed in many other posts, but I am not focusing on that now.) When Tbird wants to access an account, it asks to enter the password and gives an option to use password manager to remember the password (this seems just like the old version.) When I enter the password, it moves on to the next account and again asks for the password as expected. However, a few minutes later it asks for all the passwords again. Upon looking in settings->security->saved passwords, a list called "saved logins" not "saved passwords" pops up, and the list is totally empty. The 3 buttons at the bottom are greyed out. What can I do to fix this? I would really prefer not to delete all Tbird and reenter all my account information for all my email accounts. Thanks, Mark.

所有回复 (4)

more options

What was the version previous to 91? OAuth2 has been supported since at least version 68. To remove all password information, close TB and delete key4.db, logins.json and cert9.db. Make sure there is no password manager in a security app that is intercepting TB passwords, and check that cookies are accepted in TB Preferences/Privacy & Security, for OAuth2 to work. Then restart TB and enter the account password in the OAuth window when prompted. A token will be saved in Saved Passwords.

more options

sfhowes.

FYI, the previous version was 26.0.

I got it working, I tried your suggestions to no avail, the only solution was to use windows remove program to remove T-bird, then delete the folder left behind (I guess because I installed an extension(folder rearrange) then remove the appdata folders for T-bird, then reinstall.

At any rate, I seem to have it working now and am in the process of adding all my numerous email accounts (14) (you know you re a nerd when you have more then 3 email accounts.), Thanks for the help.

Mark

more options

Had the same issue, tried all the same suggestions. Tried un-installing and deleting just the TB folder. No dice. Uninstall+delete TB+delete TB APPDATA + reinstall = success. Thanks for solving it Cool Jav. But damn, that could have been smoother.

PS don't recall my previous edition, but somewhere north of 26 at least.

由khalfdan于修改

more options

I just updated for Thunderbird 91 64-bit from a much older version. Now I can't save passwords. I've tried every workaround I can find in this forum, and elsewhere. Deleted keyX files, certX files, signons.sqlite, etc. No go.

If I can't solve this, I'll have to abandon a huge archive of saved messages. It is not encouraging to find a number of threads on this topic marked as "archived" yet including no definitive solution...